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Tips on building and fostering online communities

written by Kevin Kennedy
By: Kevin Kennedy
Posted: May 8, 2008
Topics: Career, Business, Technology
Tags: , ,

community.jpgIt seems that “building community” is back in vogue and once again on every one’s lips…Building community is now at the forefront of every marketing strategy and outreach effort…

At Webgrrls, since 1995, we have been building and maintaining our community of professional women all with the goal to help them to strive for and achieve success, however they define it…it is not just about building community, but, about seeding and fostering a relationship…it is not just the community, it is the conversation… the interaction.

It is not just a one-way or even two-way conversation either. It is an omni-directional conversation. You might seed the conversation but then the conversation takes on a life of it’s own within the community and having your conversation extend to other communities should be the goal.

A lot of companies are concerned about controlling the message but they are trying to control things that they can’t control anyway to a great degree…people talk…that is just the way it goes.

Companies will have to realize the power and speed of “word of mouth” and that the empowerment of your users, encouraging them to have a voice and to share it, is a winning strategy…and talk about cost effective…it is free marketing.

Conversations build awareness…awareness builds trust and trust makes for loyalty and loyalty increases participation…or if you are selling a product, sales.

Below are some tips to help you build and foster your communities:

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User-Generated Content Moves from Side Show to Center Stage

I’m constantly scanning the web for innovations and trends, and whenever something catches my eye, I try to mention it in this blog. Recently I’ve noticed an emerging trend about the sites that have caught my eye regarding user-generated content online: User-generated content has moved from being supplementary information to being the main attraction of the site. Sites have moved from using customers’ content as an aid while buying products to now making the customers’ content the actual product for sale on the site.

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Create, Self Publish, and Sell Children’s Picture Books

Because I work for Barnes & Noble.com, I constantly have an eye on the world of books, especially as it pertains to the online experience. Recently I ran across an interesting site called Big Universe that allows you to create your own children’s picture books. You can design your own layout, write free-form text, and choose from a surprisingly large (and beautiful) selection of imagery to put it all together. Then you can self publish your finished product on the site. It also allows you to connect with other aspiring children’s authors and other people in the publishing world.

The pool of artwork you can use seems to be quite extensive. Here are some sample pages from a few books that I found on the site:

When Pigs Fly

Page from When Pigs Fly Book

Is a Worry Worrying You?

Page from Is a Worry Worrying You Book

Migrating Animals of the Water

Page from Migrating Animals of the Water Book

Nana Star

Page from Nana Star Book

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